The TASC Model: Clinical Case Management

TASC places clients into community-based services that will help them succeed. Our goal is to help adults and youth become healthy and responsible citizens and family members. Through our statewide team of care coordinators, we help our clients live up to the hopes they have for themselves and the promises they make to others.

People who receive TASC’s case management services are more successful—in terms of reduced drug use and reduced use of government programs—than those who don’t get TASC services. TASC’s clinical case management model involves the steps below, applied in differing combinations and degrees depending on the goals and objectives of each program.

Assessment and Advocacy

TASC advocates for individuals to receive the services they need to become healthy and self-sufficient. This entails:

  • Assessing individuals’ presenting problems and determining which services they need, usually substance use or mental health treatment, parenting services, or related supports
  • Advocating for eligible (by statute or program criteria) individuals to receive community-based services and supervision, often as an alternative to more restrictive and expensive settings
  • Creating individualized service plans with clients to help them prepare to make changes in their lives

Placement and Retention in Services

TASC makes sure clients get into and through treatment and other services. This entails:

  • Coordinating all activities to place clients into appropriate services
  • Ensuring that clients stay in the services as long as they need them
  • Reassessing client needs over time based on their progress or regress
  • Ensuring continuity of care through ongoing client advocacy, support, and intervention as needed

Monitoring and Reporting

TASC monitors client progress and communicates with all involved to help clients succeed. This entails:

  • Monitoring clients' progress and reporting to the referral sources
  • Ensuring communication between referral sources, service providers, and clients
  • Incorporating urinalysis as needed as a therapeutic and accountability tool